Job Title: KING Program Manager (FT)
Reports to: Mentoring Senior Manager
Location: Austin, Texas (Hybrid)
Salary: $50,000-58,000 (commensurate with experience)
Partnerships for Children is a non-profit organization that supports children in foster care and their caregivers. We are seeking an experienced Program Manager to oversee our Kids in a New Groove (KING) music mentoring program. This program provides youth ages 5+, who have experience with the child welfare system, with a music mentor who provides weekly private music lessons, connection, and support. This position will serve as the main point of contact for mentors, mentees, and families to ensure a successful match and positive experience for all.
- Competitive salary
- Hybrid work environment
- Generous healthcare benefits (100% employer-paid premium for employee coverage for medical and dental)
- 401(k) plan with employer match.
- Paid time off and holidays.
- Monthly Wellness Day for self-care and $50 wellness stipend
- Opportunities for professional development and growth within the organization.
- Lead and facilitate the matching process with support from the Senior Program Manager and input from the Outreach Coordinator, assist in introductions, applying best practices to coordinate the best match based on location, instrument, learning style, etc.
- Schedule, coordinate, and facilitate initial match meeting between mentors and mentees and establish expectations for program participation.
- Build and maintain strong relationships with the mentors, mentees and families through regular communication, check-ins, homes visits, surveys, etc., to keep them engaged.
- Conduct intakes and assess all mentee referrals for program compatibility.
- Work closely with the mentee’s team (CPS caseworker, CASA, Lawyer, Therapist) to ensure a comprehensive understanding of each mentee's background and needs.
- Assess the ongoing needs of mentees and families, providing crisis support, referrals and resources, and other supports as needed.
- Manage data collection, including demographic and intake data to ensure accurate information is captured.
- Implement program evaluation methods to measure outcomes and outputs and track overall programmatic impact.
- Assist the PFC Grants Manager in the development of grant reports and grant applications, as needed.
- With the support of the Mentoring Senior Manager, manage the online training platform for mentors and make recommendations for improvement as needed.
- With the support of the Mentoring Senior Manager, manage the mentoring software and data collection tools for timely and accurate data collection.
- Assist with KING events as needed, including but not limited to, recruitment events, concerts, and showcases.
- Support the KING Outreach Coordinator with the management of reward instruments, their maintenance and repair.
- Collaborate with PFC Mentoring teams to plan and implement mentor appreciation and youth engagement activities on a quarterly basis.
- Represent KING and PFC at partner events, coalition meetings, and other engagements as needed.
- Bachelor's degree in Psychology, Social Work, or related field preferred
- Experience with trauma informed care modalities
- Access to reliable transportation and ability to travel throughout the Austin area
- 3+ years of experience in youth development or social services
- Flexibility to work occasional nights and weekends as needed for events; hybrid work includes a minimum of 2 onsite days a week.
- Excellent communication, organizational, and project management skills.
- Demonstrated ability to manage multiple tasks simultaneously.
- Experience working with families of child protective services is a plus.
- Strong problem-solving skills and ability to work well under pressure.
- Knowledge of data tracking software and tools.
- Passion for non-profit work and commitment to supporting children in foster care.
Please submit a resume, cover letter, and three professional references to firstname.lastname@example.org. We are an equal opportunity employer and welcome candidates from diverse backgrounds to apply.